Srinagar: The J&K Bank has rolled out new value-added features to its flagship mobile banking app – mPay Delight+ incuding mPay Lite, UPI Scan & Pay, Credit Card Management and Customer.
The Bank’s MD and CEO Baldev Prakash formally launched the new features on Saturday at the Bank’s corporate headquarters. Executive Director Sudhir Gupta, General Managers, DGMs, and other senior officers were present at the event, along with Divisional Heads and Zonal Heads who joined via video conferencing from their respective locations.
Speaking on the occasion, Baldev Prakash, “It is another important milestone in our digital journey for which our teams deserve applauds. Our goal is to innovate continually and improve our services to meet the evolving needs of our customers. The impactful feature like Scan & Pay is finally here and integrated seamlessly with the UPI platform. With these new features, we have made mobile banking even more accessible, convenient, and secure.”
“Now, we need to popularise these features across our areas of operations so that more and more people become beneficiaries of our state-of-the-art digital offerings”, he added.
The CEO said, “Feedback is vital in our pursuit of excellence. The customer survey feature allows us to understand our users’ preferences and modify our services to align with their tastes accordingly. It’s a win-win for both the Bank and our valued customers.”
