Refund Policy

 

Thank you for subscribing to the Free Press Kashmir newsletter. We appreciate your support for independent journalism. Please take a moment to review our refund policy for newsletter subscriptions.

Refund Period:
You are eligible for a refund within 14 working days from the date of your subscription.

Refund Criteria:
To qualify for a refund, the following criteria must be met:

1. Refund Request: Your refund request must be submitted within 14 working days from the date of your subscription. Any requests made after this period will not be considered.

2. Unused Subscription: Refunds will only be issued for unused portions of your subscription. If you have accessed and utilized any content during the subscription period, a refund for that portion will not be granted.

3. Payment Confirmation: You must provide proof of payment, such as a transaction receipt or confirmation email, along with your refund request.

Refund Process:
To request a refund, please follow these steps:

1. Send an email to [email protected] with the subject line “Refund Request: [Your Full Name].”
2. Include your full name, subscription confirmation details, and the reason for requesting a refund in the body of the email.
3. Attach proof of payment to the email.

Refund Approval:
Upon receiving your refund request, our team will review it to ensure it meets the criteria outlined above. If your request is approved, we will initiate the refund process.

Refund Method:
Refunds will be processed through the original payment method used during the subscription purchase.

Refund Turn Aroud Time:
Please allow 14 business days for the refund to be reflected in your account, after the refund request has been duly approved.

Contact Information:
If you have any questions or concerns regarding our refund policy, please contact our customer support team at [email protected].

Note: Free Press Kashmir reserves the right to update or modify this refund policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.

Thank you for your understanding and continued support.

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